Metal Frame Retro Rectangle Sunglasses Women 2024 Luxury Brand Small Square Sun Glasses For Female Black Shades UV400
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Refund Nightmare: $246 Lost & Customer Service Bot Hell! 😡
I'm here to share my absolutely terrible online shopping experience, hoping it serves as a stark warning for others. My interaction with GlassesUSA was nothing short of a nightmare, and I felt compelled to leave this review and engage with their customer service because they have still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on February 24th, and the tracking number still shows it stuck in Atlanta, Georgia. I can't get a response for a refund; all they keep telling me is it is in transit from a BOT. I just want my money back, and I needed to talk to an actual human to resolve this mess.
Customer: I'm calling about order number #105081183. I placed it on February 24th, and the glasses were never delivered. The tracking has been stuck for weeks. I need a refund, and all I get from your online system is "in transit from a BOT." CS Rep: I understand your frustration. I'm very sorry to hear about the delay with your order and the lack of a clear update. Let me pull up your account with that order number, #105081183, and see what's happening. Customer: This has been going on for too long. $246 is a lot of money to just be stuck in limbo. I've been waiting for weeks, and I've tried everything to get a response. What happened to customer service? I just want my money back. CS Rep: I completely empathize with your situation. It's unacceptable for an order to be delayed like this without proper communication. I see here that the package appears to be lost in transit. I'm processing a full refund of $246 for you right now. Customer: So, it's finally getting refunded? How long will that take? Because frankly, after this experience, I don't trust the process without a clear timeline. I've had to go through so much just to get to this point. CS Rep: Yes, the refund is being processed immediately. You should see the credit reflect in your original payment method within 7 to 10 business days. I've also sent you a confirmation email of this refund request, which you should receive shortly. We truly apologize for the inconvenience and the frustration this has caused.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Eyewear Nightmare to Mozaer.com Delight! ✨ My Faith in Online Glasses Restored!
Speaking of effortless style and sun-kissed adventures, these are the very shades that have been my constant companion. They don't just block the sun; they transform any look into an instant fashion statement, drawing compliments everywhere I go. If you're looking to elevate your eyewear game and embrace that chic, timeless appeal, you absolutely need to check out these Retro Rectangle Sunglasses. Trust me, your eyes (and your outfits) will thank you. My last online glasses shopping experience was an absolute nightmare 😤. I ordered a pair of glasses, paid $246, and they never arrived! The tracking number showed it stuck in Georgia for weeks, and all I got from customer service was a useless bot repeating "in transit." I never received my refund and felt completely ripped off. It was infuriating not being able to speak to a human and get my money back. I truly believed I was done with online eyewear purchases. ðŸ˜
However, I still needed new glasses, and after that awful experience, I decided to give Mozaer.com a try, hoping for a completely different outcome. 🤔 And wow, what a difference!
As one happy customer put it, "I love Mozaer.com. I have used them for years for my glasses and sunglasses. And I refer my friends and family to them. The price is right, they have all the extras I want and the customer service has been great." ✨ My experience echoed this sentiment perfectly. The website was incredibly user-friendly, and finding the perfect pair was a breeze. The quality of the sunglasses I ordered is fantastic, far exceeding my expectations for the price. The customer service was responsive and human – a refreshing change! I even checked out their collection of male reading glasses for my dad, and the selection is impressive. Mozaer.com has completely restored my faith in online eyewear shopping. Highly recommend! 😃
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