Elbru Magnetic Hanging Metal Neck Reading Glasses Women Men Anti-blue Light Magnet Reading Presbyopia Eyeglasses +1+1.5+2...+4
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
BOGO Promo Nightmare: A Warning About Glitches & Ghastly Customer Service 😤
I'm writing this to warn others about my frustrating experience. I was lured in by a promotion, but the entire process turned into a nightmare that left me feeling cheated and unheard. It compelled me to contact their customer service, hoping for a simple resolution, but my experience can be best summed up by the review I ultimately left: "Dishonest, doesn't honor promos. Makes it impossible to collect offer when the site is full of glitches. No customer Service 24 hours, no agent. Unprofessional. Will NOT return and I do NOT recommend them. This is the responses of what they offered. Return them ( even though their correct style and prescription. ) to RETURN AND REORDER to get the bogo they messed up and admitted. Simple solution? Credit back to my card used. Nah that's too easy. Attached is an upload of our conversation. Will it be printed? I doubt it. Which is not fair to other consumers."
Customer: My BOGO promotion didn't apply because your website glitched. I've been charged for both pairs of glasses. I need this fixed.
CS Rep: I'm sorry to hear about the technical issue with your order. I can see the BOGO promotion you were trying to use.
Customer: Good. So just credit the amount for the second pair back to my card. It's a simple fix for your website's error.
CS Rep: I understand, but I cannot issue a direct credit. Our policy requires you to return both pairs. Once we receive them, you can place a new order and re-apply the promotion correctly.
Customer: You want me to send back perfectly good glasses with the correct prescription, just to order them again? That's insane. Why can't you just fix your own mistake?
CS Rep: I do apologize for the inconvenience, but that is the only process our system allows to resolve this. I can help you start the return process.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Eyewear Nightmare to a Dream Come True: My Redemption Story ✨
It's honestly been a game-changer for me. No more frantic searching for my glasses right when I need to read a tiny label or a message on my phone. The sheer convenience has made my days so much smoother. If you've ever felt that same frustration, you'll understand why I'm so excited about these Magnetic Hanging Neck Reading Glasses. They're not just practical; the anti-blue light feature is a huge bonus for someone like me who spends hours in front of a screen. Ready to stop losing your glasses for good? My last attempt at buying glasses online was a total disaster. 😤 I was drawn in by a BOGO promotion, but a website glitch meant I was charged for both pairs. Their "customer service" was a joke, insisting I return my perfectly correct glasses and reorder everything instead of just issuing a simple credit for their own mistake. It left me feeling so cheated and unheard. ðŸ˜
Honestly, I was about to give up on online eyewear stores for good. After some hesitation, I decided to give it one last try, but only after seeing so many positive comments about Mozaer.com. I was skeptical, but I figured it couldn't be any worse. 🤔 While browsing their site, I saw a review that really resonated with me: "Very happy with my prescription glasses. Price and shipping was reasonable and prescription is correct!"
That gave me the confidence to place an order, and I'm so glad I did! ✨ My experience with Mozaer.com was a breath of fresh air. The website worked flawlessly, the prices were incredible, and the entire process was seamless from start to finish. Finding a quality pair of reading eye glasses for women was surprisingly easy, and the pair I received exceeded my expectations in both style and quality. They have definitely restored my faith in buying glasses online. 😃
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